managed service
Hardware
The yks datacentre will site the hardware upon which the managed service functionality and client data is stored.
yks will provide servers at the client site as part of the managed service to support:
- Software distribution
- Locally sited software
- Client management information data
yks will advise on the Client provision and maintenance of all PC’s, branch servers, printers and their consumables.
- Hardware
- Software
- Operations
- Technical support
- Network management
- Service level management with each client
- Help desk
- Software control and distribution
- Change Management and Configuration Management