benefits of the LIBRA system
User friendly
- Diary and work events ensure staff are prompted when an action needs to be taken.
- If a procedure has several steps, the system drives the user through the required steps automatically.
- The online help means users don't have to search for procedural information - it is there at the click of a mouse.
- Recording of all customer communications - letters, phone calls, emails - including generating standard and tailored letters.